Touch Skincare

Effective Date: [June 1, 2026]

Touch Skincare ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from our website (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect various types of information to provide and improve our services to you.

Information You Provide Directly to Us:

Contact Information:

Your name, shipping address, billing address, email address, and phone number.

Payment Information:

Credit card details, billing address, and other payment details processed through our secure third-party payment gateways.

Account Credentials:

If you create an account, we collect your username and password.

Customer Support:

Information you provide when contacting our customer service team, including inquiries about our Collections, ingredients, or order updates.

Information Collected Automatically- Device Information:

Your IP address, browser type, operating system, and unique device identifiers.

Usage Data:

Pages viewed, products browsed, time spent on the Site, links clicked, and your journey through our platform.

Cookies and Tracking Technologies:

We use cookies, web beacons, and pixels to enhance your shopping experience, remember your preferences, and track the effectiveness of our marketing efforts.


2. How We Use Your Information

We use the information we collect for the following operational and business purposes:

Order Fulfillment:

To process transactions, manage shipping and deliveries, and provide order confirmations and invoices.

Customer Communication:

To respond to your comments, questions, and requests, and to send you updates regarding your orders.

Marketing & Personalization:

To send you newsletters, promotional offers, and tailored advertisements about our luxury skincare products and upcoming launches (you can opt-out at any time).

Site Improvement:

To analyze usage trends, optimize our Site's user interface, and ensure our platform runs efficiently.

Security & Fraud Prevention:

To detect, investigate, and prevent fraudulent transactions or unauthorized activity.


3. How We Share Your Information

We do not sell your personal information. We only share your data with trusted third parties to help us run our business:

Service Providers:

We share data with third-party vendors who perform services on our behalf, including website hosting, payment processing (e.g., Shopify Payments, Stripe), order fulfillment/shipping carriers, and email marketing platforms.

Compliance and Legal Obligations:

We may disclose your information to comply with applicable laws, respond to legal requests, or protect our rights and safety.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as a business asset.


4. Cookies and Your Choices

Cookies help us provide you with a smoother, more personalized browsing experience.

Managing Cookies:

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may prevent certain features of the Site from functioning correctly.

Do Not Track:

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection practices when we detect such a signal from your browser.


5. Data Security and Retention

We implement standard administrative, technical, and physical security measures designed to safeguard your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, manage your account, or comply with legal obligations.


6. Children's Privacy

Our Site and purchase of our products are directed to adults and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.


7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."


8. Contact Us

If you have questions about this Privacy Policy, your personal information, or wish to exercise your data rights, please contact us at:

Touch Skincare

Email: support@shoptouchskincare.com